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Job details
Guest Services Agent
- Country: United States
- Visa type: H-2B
- Job ID: (Open on offer list)
- Employer name: Confidential
- Employees needed: 6
- E-mail (employer): Confidential
- E-mail (agent): Confidential
- Phone: Confidential
- Agent phone: Confidential
- Working hours per week: 35
- Wage: 19.09 USD / Hour
- Start date: 05/01/2025
- End date: 10/14/2025
- Process date: 04/14/2025 11:51:09
- Submit date: Confidential
- Offer description:
This is a hybrid position that can perform the duties of and float between three different roles: Bellhops, Desk Clerks, and Night Audit (i.e., overnight Desk Clerks). Guest Services Agents will be responsible for greeting, registering, and assigning rooms to guests, answering the phones and directing calls appropriately, processing arrivals and checkouts, assisting in carrying luggage to and from rooms, providing room service, completing daily tasks and procedures, printing and distributing daily reporting, limited setting up and breaking down of guest areas, processing sales transactions in the giftshop, parking and retrieving guests’ and customers’ vehicles in specified areas in efficient and safe manner, keeping parking areas clean and orderly, and driving Club vehicles to pick up mail from the Club’s P.O box. In addition, Guest Services Agents will be responsible for answering guests’ inquiries pertaining to the Club’s services. Schedule: 35 hours per week. Work schedule can vary and can include evening, weekend, and holiday hours. Work may be performed on any day of the week from Monday through Sunday. Example shifts: 8:00am – 3:00pm, 4:00pm – 11:00pm, or 11:00pm – 6:00am. Shift hours may vary. Please see job description for additional information.